Porsche Earns the Top Spot For Luxury Brands In the J.D. Power 2015 U.S. Sales Satisfaction Index
Each year, J.D. Power & Associates offers a comprehensive analysis of the new-vehicle purchase experience from the customer service perspective. The study measures the ability of dealers to not only manage the sales process, but also satisfy the customers with price negotiation, finance, and insurance processes. The results from the study are tallied on a 1,000-point scale to determine how satisfied customers are with the car-buying process.
At Porsche Riverside, our Porsche dealer in Los Angeles, we’re pleased to announce that Porsche earned the top spot for luxury brands in the J.D. Power study, earning a score of 752! It’s a significant improvement over the brand’s score of 738 and fifth-place ranking last year. In May, Porsche’s U.S. chief, Detlev von Platen, called for the brand and its dealerships to aim to improve customer service ratings.
Our dealership is dedicated to the satisfaction of our Los Angeles Porsche shoppers. We proudly provide our customers with only the very best vehicles from the brand. Our friendly and knowledgeable staff is committed to making your car buying process as easy as possible. Whether you’re looking for a new or used car, vehicle financing, service, or parts, our dealership is here to serve you!
Dedicated To the Satisfaction of Our Los Angeles Porsche Customers
Don’t just take our word for it, check out what previous Porsche Riverside customers have had to say about their experiences with us:
“Amazing customer service; totally satisfied! This would be my second lease on a Carrera and I found an amazing deal at Porsche Riverside. I highly recommend the dealership; it’s definitely worth the drive.” – DealerRater user
“I got my dream car at Porsche Riverside. The sales representative helped me like a true professional. His calm and friendly style made for a pleasant experience. The finance department staff got me a lower rate than I had expected. Great people at Walter’s!” – DealerRater user
“It’s been about a week since I had the greatest car-buying experience of my life. The whole team at Porsche Riverside got me into a killer Porsche Cayenne S with ease, efficiency, and a lot of class. Cheers to all, and thanks again for the pristine care!” – DealerRater user
For more information about all that our Los Angeles Porsche dealership has to offer, contact Porsche Riverside.